About Wild-Dial Internet
- Decades of Internet Experience
- The people behind Wild Dial Internet have been active members of the Internet Community since the mid 1980's. We know what it takes to make a great internet experience and we want to share this experience with you.
- Members of our team were running internet conected computer Bulletin Board Systems (BBS'es) in the 1980's. Have worked in the computer industry from the days of the Apple ][ computer and have worked on the service (AppleLink Personal Edition) that has since evolved into AOL
- Not beholden to stockholders
- Unlike publically traded companies, we do not have to keep stockholders happy, instead, we work to keep our customers happy. We know it is important to treat your customers with the proper respect and provide a great product coupled with great service and support. That is our intent and goal.
- Continuous Improvements
- We constantly strive to improve our systems and processes. To that end, we have just revamped the Wild-Dial.com website to make it easier to use and to be standards compliant. In addition, we have new servers on the way to enhance the email systems for Wild Dial customers.
- Partnership with our customers
- As with any partnership (and we consider our customers our partners in providing a great service), we need both sides to make it successful. Our job is to provide the systems that allow you to connect to the internet (the dialup lines, email and web services and so forth), we also need to provide you the appropriate support to make sure your experience is a good one.
- What we need from you is to report any problems with our systems you may encounter so we can fix them, and just as important, we rely on you to pay your bills on time. You may think this is an unusual thing to post here, but the reality is, in this industry, we pay our suppliers in advance - that is just the way it works. So we need to make sure our customers are paying for the services we provide to you. You might be surprised how much time is expended by contacting people reminding them to pay for their monthly service, time that could be better spent improving the service for all.
Here is to a succesful partnership!