Why choose Wild Dial as your internet provider?
- Why Should I choose you over the competition?
- We offer so much more and we save you money. Our Premium Dial-up is much less than providers like AOL, MSN, and Earthlink. We offer free phone support, unlike Juno, Netzero which charge $1.95 per minute, or Netscape who charges $10.00 per call! We let you add on great features such as Web Acceleration and more. We offer so much, Why wait? Sign Up Today!Click here to see a side-by-side comparison of the competition.
- Will I still be able to use my Instant Messaging program with your service?
- Our ISP is designed to allow you to use all forms of internet communication. Many ISP's, such as AOL, have instant messaging programs built into them. In this specific case you would need to download and install the AIM (AOL Instant Messenger) program to continue using that specific service, or use our Universal Chat client which lets you access your existing AIM, MSN, ICQ or Yahoo account all in one program. In most cases your screen name and passwords do not even need to change! Many free email providers allow you to use their service right from their homepage. Hotmail, gmail, and Yahoo are all good examples of this. In order to gain access to your old email you would simply logon with our service, go to the homepage, login, and check your old email account.
- How do I contact your company?
- There are many ways to contact us. For a list of phone numbers, email addresses, and fax numbersclick here to visit our Contact page.
- How do I sign up?
- Just visit our Sign Up page, choose a payment plan, enter your billing information, and your account will be activated immediately. The $9.95 setup fee is waived by signing up online.
- Can I sign up over the phone?
- Yes, however, there is a $9.95 setup fee for this service. Signing up online waives this fee.
- Do you have free support?
- Yes, all of our technical support is free. We have a support line and online support where you can talk to a live customer service representative. Alternatively you may submit a support ticket
- Can I use my Internet account while traveling?
- Yes, we have one of the largest list of access numbers in the USA, and you can freely roam across the continental US and chances are, we will have an access number where ever you may be.
- Do I need to download software to access my account?
- No, it is recommended as it configures your email and connection for you. However, if you prefer, you can create a your own connection and set up your email manually. To assist you, we have listed instructions in our FAQs section that will show you exactly how to get connected.
- Do you offer highSpeed or DSL access?
- We do not offer DSL or Broadband access, however, we do have an alternative. Our Accelerated Dial-Up service will accelerate your connection by up to 6 times!
- The access number in my area is the same as my previous ISP, why?
- It is common for ISP's in certain areas to share access points.
- Can I use your Internet service if I have a Macintosh computer?
- Yes, we have no restrictions as to what operating system you can use to connect with.We support Windows 9x to XP and Mac OS X. For configuration instructions, please visit our FAQs
- Do you really have the largest network in the USA?
- Yes. We use many different backbone providers so that we are not dependant on one such provider.
- How do I cancel my previous ISP?
- Listed below are some hard to find phone numbers to cancel service for other ISPs.
- To Cancel NetZero call 1-866-841-1442
- To Cancel Juno call 1-888-839-5866
- To Cancel BlueLight call 1-800-522-0839
- To Cancel People PC call 1-866-772-6277
- To Cancel Earthlink call 1-800-890-5128
- To Cancel AOL call 1-888-265-8008 or Fax your request to 1-801-622-7969 (make sure to include your full name, phone number, address, screenname, and the last four digits of the credit card charged by AOL)
- To Cancel AT&T Worldnet call 1-800-400-1447
- To Cancel CompuServe call 1-800-848-8990
- To Cancel MSN call 1-800-386-5550
- To Cancel Prodigy call 1-800-213-0992
- What does the word "Unlimited" mean?
- Our unlimited offerings are unlimited, NOT dedicated. They are meant to be unlimited while sitting in front of the computer surfing the Internet. Connections are not meant to be kept connected constantly while the end user may not even be home (ie. using ping software utilities). For example, the connections are not meant to be a 24 hour music or movie download service. In general, ISP's can exist because they sell shared modem service which means that the modems can't be taken up ALL of the time by the same end users. If the modem is connected to one user virtually all of the time then the modem is not really shared at all, it's dedicated. However, historically the average person uses about 30 hours per month online.
